• Welcome to Madras Graphics. We operate an online store powered by Shopify, offering
  school apparel, custom bulk orders for teams and companies, sports gear, athletic training programs, and facility rentals. We are deeply committed to protecting your privacy and ensuring that your personal information is handled in a safe, secure, and transparent manner.
  This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website https://mgwts.com/ (the "Site"), use our services, or make a purchase from us.
  
  1. INFORMATION WE COLLECT
  
  Depending on how you interact with our Site and services, we collect several types of information:
  

A. Personal Information You Provide Voluntarily

• Account & Profile Data: Name, email address, phone number, and account password when you create an account on our Shopify store.
  
• E-Commerce & Billing Data: Shipping address, billing address, and payment information (credit card numbers, bank details, or alternative payment methods). Note: All payments are securely processed through Shopify's secure checkout environment; we do not store raw credit card details on our servers.
  
• Custom Bulk Orders: Organization, school, or company name, roster names, sizing preferences, and custom artwork, logos, or design files uploaded for production.
  
• Sports Training & Facility Rentals: Athlete names, ages/dates of birth (for youth programs), parental or guardian contact information, emergency contacts, medical/waiver details, and chosen rental times or training schedules.
  

B. Information Collected Automatically

When you browse our Site, Shopify and our analytics tools automatically collect device data, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on the Site, and general geographic location. This data is collected using cookies, log files, web beacons, and pixels.

2. HOW WE USE YOUR INFORMATION

We utilize the collected information for various business and commercial operations, including:

• Order Fulfillment: To process transactions, pack and ship school apparel and sports gear, and manufacture custom bulk team or corporate orders.
  
• Service Delivery: To manage bookings for facility rentals, schedule sports training sessions, verify athlete participation, and process liability waivers.
  
• Customer Support: To respond to quotes, modify orders, manage scheduling changes, and resolve
  inquiries.
  
• Communication: To send transaction receipts, order status updates, booking confirmations, and reminders regarding training or rentals.
  
• Marketing & Promotions: With your permission, we may send you newsletters or promotional offers regarding new school apparel launches, gear restocks, seasonal sports camps, or rental discounts. You can opt out at any time.
  
• Security & Optimization: To monitor for fraud, secure our checkout system, and analyze Site performance to improve user experience.
  

3. HOW YOUR INFORMATION IS SHARED

We do not sell your personal information. We share your data only with trusted third parties necessary to perform our services:

4. COOKIES AND TRACKING TECHNOLOGIES

Our Site uses cookies to track your cart contents, remember your login details, and analyze traffic patterns. You can choose to disable cookies through your browser settings; however, doing so may limit your ability to use certain features of our Shopify store, such as remaining logged in or saving items to your shopping cart.

5. CHILDREN'S PRIVACY

Because we offer school apparel and youth sports training, we may collect information regarding children under the age of 13 (such as the child's name, age, and team affiliation) only when directly provided by a parent or legal guardian. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided us with personal information without parental consent, please contact us immediately so we can delete the record.

6. DATA RETENTION AND SECURITY

We maintain appropriate technical and organizational measures to safeguard your data. Your online e- commerce transactions are protected via Shopify's industry-standard SSL encryption technology. We retain your personal information, such as order history and waiver records, only as long as necessary to fulfill the purposes outlined in this policy or to comply with accounting, tax, and legal obligations.

7. YOUR PRIVACY RIGHTS AND CHOICES
Depending on your location (such as California under the CCPA/CPRA, or Europe under the GDPR), you may have the following rights regarding your personal data:

• Right to Access/Know: Request a copy of the personal information we hold about you.
  
• Right to Correction: Request updates or corrections to inaccurate or incomplete information.
  
• Right to Deletion: Request that we erase your personal information, subject to certain legal exceptions (e.g., record retention laws).
  
• Right to Opt-Out: Unsubscribe from marketing communications at any time by clicking the "Unsubscribe" link in our emails.

To exercise any of these rights, please submit a formal request via the contact details provided below.

8. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect modifications to our operational practices, changes in our services (such as new facility guidelines or training programs), or updated regulatory requirements. Any updates will be posted on this page with an updated "Last Updated" date.

9. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us at:
Madras Graphics
Attn: Privacy Compliance
Email: madarasgraphics@gmail.com
Mailing Address: 104 W Delaware St, Decatur, MI 49045